Shipping and Delivery

Shipping and Delivery

What are the delivery timelines?

All orders are delivered within 7-10 days.

Why is an order getting delayed ?

Please note that we take up to 7-10 days for delivery. However, all our delivery partners are working in difficult conditions and are trying their best to get the order to you, so kindly give a grace period of 1-2 days.

How can you track an order ?

Once the order is placed, our delivery partners will provide you with a tracking link for a status update on your order.

What happens if a damaged product is delivered?

Please write to us within the first 48 hours of receiving the product along with images on our email info@greenhermitage.com. We will arrange for a reverse pick-up and send you a new product or provide you with store credit.

Can the delivery address be changed after an order is placed ?

No. Once the order has been shipped, you cannot change your delivery address. However, you can change your address until anytime before we ship.

Is free shipping and return provided?

We offer free returns. Free shipping offers will be available from time to time.