Contact us
![Contact Us details for Green Hermitage](https://cdn.shopify.com/s/files/1/0614/2643/4248/files/Contact_Us_Gh_2048x2048.png?v=1721036350)
Maintenance & Assurance
Green Hermitage is happy to provide our customers with maintenance services for all our products. We are happy to repair or condition the product if any of the following instances occur:
Metal Parts
In the event, If there are any breakage of the metal parts we are happy to service or replace the product for up to a year.
Thread
In the following event, we are happy to service or replace the product for up to a year
- Loose thread
- Skipped stitches
- Stitch line tears up resulting in the opening up of the stitched area Leather
Leather
In the event, If any fading or discoloration take place, we are happy to service or replace the product for up to a year at the discretion of the brand management.
Zip
In the following events, we are happy to service or replace the product for up to a year
- Broken
- Slides open
- Stuck
- Misaligned
Lining
In the event any fading and discoloration occur, we are happy to service or replace the product for upto a year at the discretion of the brand management.