OUR SERVICES
Maintenance
Green Hermitage is happy to provide our customers with maintenance services for all our products.
We are happy to repair or condition the product if any of the following instances occur:
Metal parts
In the event, If there are any breakage of the metal parts we are happy to service or replace the product for upto a year.
Thread
In the following event, we are happy to service or replace the product for upto a year.
1.Loose thread
2.Skipped stitches
3.Stitch line tears up resulting in the opening up of the stitched area
Leather
In the event, If any fading or discoloration take place, we are happy to service or replace the product for upto a year at the discretion of the brand management.
Zip
In the following events, we are happy to service or replace the product for upto a year.
1.Broken
2.Slides open
3.Stuck
4.Misaligned
Lining
In the event any fading and discoloration occur, we are happy to service or replace the product for upto a year at the discretion of the brand management.
RETURN WITH LOVE
We at Green Hermitage pride ourselves on our transparency and sustainable practices. We create an opportunity rich environment and give back to the communities where we live and work by operating effectively and ethically with a focus on the overall consumer experience.
Therefore, once your loved product reaches the end of its life or if you do not wish to continue using it, we would be happy to pick up the product from you and give it a happy end of use service.
In return, for your service to the environment and for not letting your product end up in a landfill, we shall provide you with a DISCOUNT of 20% on our entire product range for your next purchase. We truly encourage recycling and would love for you to be a part of it.