Maintenance
Green Hermitage is happy to provide our customers with maintenance services for all our products. We are happy to repair or condition the product if any of the following instances occur:
In the event, If there are any breakage of the metal parts we are happy to service or replace the product for upto a year.
In the following event, we are happy to service or replace the product for upto a year
1. Loose thread
2. Skipped stitches
3. Stitch line tears up resulting in the opening up of the stitched areaLeather
In the event, If any fading or discoloration take place, we are happy to service or replace the product for upto a year at the discretion of the brand management.
In the following events, we are happy to service or replace the product for upto a year
1. Broken
2. Slides open
3. Stuck4. Misaligned
In the event any fading and discoloration occur, we are happy to service or replace the product for upto a year at the discretion of the brand management.
Return with Love
We love our products just like we love nature. Therefore, once your loved product reaches the end of its life or if you do not wish to continue using it, we would be happy to pick up the product from you and give it a happy end of use service. This means we will recycle and reuse whatever we can and compost whatever we can't. In return, for your service to the environment and for not letting your product end up in a landfill, we shall provide you with a DISCOUNT of 25% on our entire product range for your next purchase. We truly encourage recycling and would love for you to be a part of it.